Raven,
To say that CX trainers are second to none is like Australians saying that Australia is the best country in the world.
Maybe one or both of the above is true but who is the judge? Who should be the judge? You? Trainees?
CX training is political minefield, full of ego,constantly changing operating procedures (CCOP's), and those who want to leave their own little legacy on the aviation world.
(i.e. Big fish,Small pond syndrome)