SLF here.
I read the link in the Huffington Post and thought it VERY good. Not just is it blowing the whistle on crew that have been painted into a corner by the system - but it also applies to many other spheres of work.
I realise, of course, that CC and FC have a unique job description and the demands of both mgmt and pax are an ever closing pincer but a similar squeeze is felt in many other walks of life where the needs of the stock market are put first. It is a daily crime that I have seen in several different companies and countries, during my work in IT.
That article should be stuck under the nose of every board member of every carrier, irrespective of size of operation.