Well all the ATC'ers can jump up and down all they like but there is a real problem, it's obviously been documented and investigations commenced. Airlines, Pilots and the people who pay good money for this service deserve the level of safety that ATC is there for.
It's a little embarrassing at times to read some of these reports, what's more embarrassing are the weasel words that come from those who 'own' this problem.
The need for bums on seats and a training experiment gone horribly wrong has put ASA another 3 or 4 years (probably more) behind training requirements.