Yep! Had and passed my medical last November, CASA promptly deducted from my credit card the said fee then nothing. Rang them 2 weeks ago asking for it's whereabouts and got the same story. Told that they would send it straight away manually. Waited and waited with baited breath.
About a week and a half later two certificates turn up in seperate envelopes on the same day. One to stick up each nostril I imagine.
I have dealt with many government depts over the years. There is no doubt that CASA is the most incompetent dept by a country mile.Who will ever forget the desk calendar they sent us with an entire month missing,amongst other memorable blunders and displays of incompetance.
