Pre-requisite settings of Safari
1. On Safari menu, Preferences > General, choose “in a new window” for feature
“Open links from applications”.
2. On Safari menu, Preferences > Tabs, DO NOT check “Enable Tabbed Browsing”
3. On Safari menu, Preferences > Security, check “Enable plug-ins”, “Enable Java”, &
“Enable JavaScript”. DO NOT check “Block pop-up windows”
Pre-requisite settings of FireFox
1. On FireFox menu, Preferences > Content, check “Enable Java”, & “Enable
JavaScript”. DO NOT check “Block Popup Windows”
2. On FireFox menu, Preferences > Tabs, choose “a new window” for feature “Open
links from applications in”.
Procedure walkthrough for first time iConnectPlus access
1. Open
https://iconnect.cathaypacific.com/plus with Safari or FireFox 1.5 or above and logon with GalaCXy id and password.
2. A TOU page is shown. Click “Accept” to proceed.
3. The iConnectPlus landing page will then be displayed.
4. There will also be a dialog box popup telling that Safari cannot find a plug-in. Press “OK”
5. Users will then see a small window asking them to select installation method. Choose “Download and run a standalone installer package”
6. The installer package “SSLVpn.pkg.tar” will then be downloaded to the Desktop of the Macintosh.
7. Double click “SSLVpn.pkg.tar” will uncompress the file and another new file will be created named “SSLVpn.pkg”.
8. Double click the file “SSLVpn.pkg”.
9. Click “Continue”
10. Select the destination to install the software and click “Continue”.
11. Click “Install”
12. If installation is successful, Click “Close”
13. After completed the installation, user must Reboot their Macintosh.
14. After reboot, logon to iConnectPlus again. If function properly, a window will pop-up and showing status, “Connected”.
Remarks: When the status of the window is showing “Connected”, the
iConnectPlus connection is established which allows users to access CPA internal applications. Closing the window will terminate iConnectPlus, thus users cannot access CPA internal applications.
15. Within a few seconds, a new browser window will pop-up showing the CPA
internal web portal logon page. This new browser window is the default browser of the Macintosh. (For instance, if the default browser of the Macintosh is IE, then an IE browser window will pop-up, likewise a Safari window will pop-up if the default browser is Safari.) Users need to logon to the web portal and access internal applications.
16. Since now the iConnectPlus connection is established, users not only can use the new pop-up browser but they can also open other browsers to access CPA applications.
For example, assume the default browser is Safari, instead of using Safari users can now open an IE to visit CPA internal webpages.