My Brother ordered 'Flight theory for pilots' by C E Dole for me as a Christmas present on the 8th Dec! They have not taken the money so he has sent them an e-mail requesting they cancel the order, as it won't be here in time for Christmas. They never answer their phones, obviously disregard e-mails etc. I can't help but think - 'how can a company with the business knowledge of a garden snail' exist with other genuine, reliable companies out there! Atrocious customer service. In fact, I would say the customer service is non- existent! After my brothers concerns I tried calling them today (15 times) with no success. STAY AWAY
