Again - I completely agree with you. It's the "seeing the big picture" that is lost too often. SOP's, FCOM's, and so on... are just a part of this picture. But like trying to be "knot-perfect" is but one part of the approach & landing so too are these matters in the scheme of things.
CRM. It's still in my opinion the hardest part of what we do, unfortunately.
Cheers....