Couldn't agree more. Had the misfortune once of being shunted off QF 2 onto QF 302 ex BKK to SYD. What a disaster of a trip - hot cabin temperature, only 2 beers - lukewarm - for the whole trip, food tray almost thrown on the tray table. Since that trip, I ensured I was NOT booked on the BA/QF code share flight ever again.
Ultimately I switched to TG as even the QF flights lacked any warmth in cabin service. I have not regretted making the switch some 8 years ago. Even the mainline service within Oz is falling in standard leaving DJ as a viable option.
Still, one cannot really blame the cabin crew for not putting their heart into the service given the leadership (????) being shown by management.
VB