I suppose RYR are quite right to seek compensation - everyone has the right to complain about service.
Mind you - if we all got money off at the supermarket whenever they had less than all the checkouts open, Im sure a lot of stores would go down the tubes.
Now, if RYR are prepared to compensate their passengers for EVERY delay caused by their own extremely tight scheduling/knackered aircraft/over booking etc etc then I certainly dont have a problem - I fly RYR a lot because a couple of their regional UK destinations are extremely handy for me. It's not often they are on time - and the service is crap. And on the times they take of late and arrive on time, not once have I heard them say "we made up lost time because ATC gave us some nice short cuts"
Here's a thought - why dont we open every NATS sector and rewrite massively reduced sector flow rates into MATS part2?. Then they can't complain that there are closed sectors and they can't complain that we are not working to capacity - because every sector will be operating at maximum (albeit artificially low
) flow rate.
One last thing - I know it's not a personal attack on ATCOs. And although we shouldn't take it out on the pilots, maybe we should not make such an effort with RYR, and certainly not climb them above FPL levels (cause they are always trying to beat restrictions anyway)
anyway - that's the contents of my head on this one