I got from BA
who are our customers
Is the customer always right?
What sets BA appart from other airlines
who are our allies?
Who are our competitors?
What alliances are they involved with?
I got from Aer Lingus
How does a dynamo work, 4 times! (Bloody bog trotting, tattie munchers)
All a bunch of dogs eggs at the end of the day really. In my experience (4FB's)they will always pull something out to throw you which you just think " what the F&*K
Best of luck
Blamms