Im a little shocked on how unprofessional that reporter was with her attitude towards MOL. I dont understand why you would invite someone on if your going to but in everytime MOL tries to answer a question.
No research, back to the old 'extra charges' issue. If you are going to question MOL in that manner you are going to get verbally beaten up. The amiable Monkey hangar asking the questions has been floundering in her 'bizniss' role for a few weeks now. Back to the local weather perhaps?