PPRuNe Forums - View Single Post - Air India detains passengers at Gatwick for 9 hours
Old 23rd Oct 2011, 19:33
  #48 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
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Sure Hotel Tango, sorry of I sounded too sharp.
However, with a major carrier at a major airport for me it's a resounding "no".
Correct!!

But, in the last ten years (at least) pax around the world have clearly shown that they want everything - and want to pay less for it than the last time. Accordingly, every legacy carrier has the same problem. There are countless threads in PPRuNe as to how BA is handling this problem (being a UK based forum) but EVERY carrier has the problem. I dare say that in India, there are many threads about AI and detailing similar problems.

If they get enough high profile 'stick' from one area, then they will probably address it and take teh money from somewhere else. The squeeze between expectation (based on the last 50 years) and what companies are willing/able to deliver for the price - are going to continue to be at variance.
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