Beaverfly: there is a method we just do not know it
my date is the 7th of November, yours?--- I am assuming next week since you have the emails etc...
Yasmina: You need passport photo's definitely as they staple your photo to your resume. You also need a full length photo. At my OD they had a photographer taking the photos, don't count on this but take some cash in case your photos are not up to par. I had a full length and they said I had to do it again.