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Old 12th Oct 2011, 22:32
  #1162 (permalink)  
buttmonkey1
 
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this website Qantas Airways - Airline Review seems to sum up the qantas situation quite well.
the section on corporate culture...

Qantas has long sat on its hands and relied on its flag carrier status to win itself customers, however the travelling public have demonstrated their dissatisfaction by booking on other airlines offering a superior product. The upper echelon of the company is an old boys club, devoid of ideas, initiative or talent where promotion is based on ‘brown nosing’ and knowing the right people. Corruption and incompetence thrive within the company at all levels. Senior management despise the airline’s unionised staff and the airline suffers from an upstairs/downstairs culture. Ordinary business decisions are celebrated as landmark achievements by Qantas’ mediocre managers. Alan Joyce has been accused of ‘Jetstarizing’ Qantas and many aviation commentators now believe he is the wrong man for the job and predict his demise. Qantas' poisonous corporate culture is the root cause for the airlines decline.

the history section is also revealing...

Geoff Dixon, the airline’s antagonistic CEO would have profited $60 million from the transaction and he recommended ‘sell’. A rapid deterioration in the airline’s balance sheet preceded his replacement by the Irish born Jetstar CEO, Alan Joyce, one of corporate Australia’s few openly gay CEO’s.

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