Clare prop:
but if I need to be somewhere then I can't be subjected to the whims of unions or management, I need a transport provider that gives the punters the product they have paid for...a journey to a destination.
No "Whims" are involved. The ALAEA is engaged in protected industrial action which is arranged, notified and published days in advance.
If you are too stupid to read the papers and do a little research before you make a booking then that's your problem.
Stop trying to paint the ALAEA as a bunch of Twentieth century Luddites. The days of wildcat strikes and workplace Communism are long gone.