I'll bite, ellie1.
I don't have much confidence in what Mr Joyce says, I don't think Qantas pilots are kamikazes, and I don't think the majority of Qantas staff are rogue. However, Mr Joyce has also said that Qantas is the only "investment grade" airline in the world, it is one of the most profitable airlines in the world, and it has amoung the best punctuality of airlines in the world.
Fact: Qantas has not lost one passenger due to an aviation incident.
Maybe having whatever ratio of licenced engineers that Qantas has is not such a bad thing!!!!