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Old 29th Oct 2002, 20:10
  #9 (permalink)  
payingpax
 
Join Date: May 2002
Location: london
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I’m with big.al on this one.

People buy tickets with Ryan Air primarily because it is cheaper than the competition (well most of the time) – that is its unique selling proposition. In terms of the customer service you are going to get you are not buying the same product as a flight with BA or Lufthansa, and despite the perception of some PPRUNE or Skytrax posters Ryan Air makes no claims to the contrary.

As a repeat customer with Ryan Air there are some things, like pre-allocated seating, that I do miss not having. But until someone comes up with a convincing case that low cost equals lower safety standards then the absence of frills is not, in the great scheme of things, that important. For journeys where frills are a necessary ingredient I pay more (well most of the time) and travel with another airline.

BTW I don’t find the safety announcements on Ryan Air – be they with or without an Irish brogue - any more or any less unintelligible than other carriers.
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