Bearcat,
THe job title you are referring to is a load controller or dispatcher. There are a number of guys in the airline I work for who were load controllers before they started flying professionally. Its a good way to learn about the operation and get to know the right people in the airline.
Cabin crew can be a good way to get into the flight deck too. Again a number of our pilots were cabin crew before joining the flight deck team.
Good luck guys.