Well said bulstrode!
You only have to look at how many board members have MBA's to realise what top quality management we have..It will surprise you!.
Having worked for various airlines over the years I have never seen such a bunch of amateurs as here at QF..But thats what you get when you put your mates and golfing buddys in jobs where they are totally out of their depth.
They really haven't a clue... and quite frankly, its embarassing!!!