Originally Posted by Krusty
Olivia Wirth on channel 7 in Sydney about half an hour ago. No surprises there.
Consistantly refers to Qantas as a good employee! She can't even get the terminology right.
Insists that it wasn't a lockout, but Qantas attempting to maintain consitancy of service!
Normally I'd say play the ball not the person but really, as a professional communicator, she needs to do much better. Appearance is essential, whilst the TWU bloke looked like a TWU bloke should and thus provided conviction to his message Wirth looked neither professional nor did she sound composed. All of which weakened her message substantially.
Long hair is a bad look for corporates. If you want to be a PA then fine, but overall long hair makes you look less serious than short hair. You may prefer long hair, you can even argue that it should make no difference. Problem is that it does. If she wants to be given respect then she needs an image consultant for makeup, get the hair into a more conservative style (even a pony tail) and generally look more corporate.
And as for her speech patterns when answering, what a shocker. Apart from the whole employee thing she always seems to mangle her answers rather than coming across as cool and calm and thus in charge.
One question she should be asked every time she appears is how much of a raise she got last year and with her last promotion. She'll probably respond with "that's private" or somesuch, it doesn't take a genius to figure out what the follow up question should be.
Stay strong, but be flexible, so you get teh best outcome for yourselves. Currently I'm intrigued but definitely enjoying the Virgin business offerings so QF are definitely under the pump. Problem is that you need to make sure you leave enough water in the system to keep it going, if everyone leaves for the competitor then your victory will be Pyrrhic at best. Equally same goes for QF management.
Interesting times.