He laughed at suggestions he'd been sent on a one-way mission. The airline had bought him a return ticket, he said, not a one-way fare.
Pretty quick u-turn there.
No U turn there. Tony was right. He DID have a return ticket to Singapore. So that he could catch his connecting flight to the UK!
Perhaps Tony & Crawford will sit in a pub in England and ponder how it was everyone else's fault.
So is there a lesson here about bringing in overseas "expert management"?