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Old 15th Aug 2011, 17:44
  #447 (permalink)  
Sunfish
 
Join Date: Aug 2004
Location: moon
Posts: 3,564
Received 90 Likes on 33 Posts
Beer Baron, my post was moved to this thread.

One of the very few things that irritates me on Pprune is the habit of some posters, who purport to be in the air transport industry, to denigrate their customers - calling them "SLF - Self loading freight", sneering at their lack of technical understanding of the art of flying, making fun of their obvious discomfort in turbulence or during emergency procedures, and of course joking when their commercial expectations of the product (air travel) that they purchase are not met. To put that another way, even "Bogans" (as pilots sometimes call LCC pax.) don't expect air travel to be pleasant these days.

Some of these so called "professionals" appear to work for Qantas or Jetstar or at any rate defend such airlines, perhaps trying to obtain a sense of group membership to brighten their otherwise pathetically inadequate existence.

Do you not agree that it is both highly unwise and totally unprofessional to hurl abuse at your customer base on any forum including the Internet?

Do you not also understand that Qantas staff (at least Cabin Crew) were once trained to be highly solicitous of their passengers well being, with a view to providing them with the best possible travel experience - including soothing their fears and dealing with their perhaps unwarranted expectations?

To put it another way, do you regularly hear any other group of alleged "professionals" slagging off at the people who pay their salaries the way pilots do? It is both offensive and stupid - more than that, it is idiotic and the people who do it immediately identify themselves as total wankers.

In the context of the Qantas pilot PIA and EBA, do you not understand that if Olivia or her minions can identify alleged Qantas pilots abusing their pax. of Pprune and publishes their comments then your campaign is dead in the water? Australians like to think of themselves as an egalitarian lot. They don't like it when people sneer at them.
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