Ana - forgive me if I'm too late for posting this reply but I've just got back from a longhaul trip.
When I was recruited we firstly had an assessment day followed by an interview at a later date, today, everything is done in the same day. You'll find out whether you have been successful quite quickly. I've spoken to a few of my friends in recruitment and they have advised me that they can lose a lot of people on the maths test - so polish up on the sums !!!!
I had to speak about a charity and why it should benefit from a £1 million donation. Difficult - but seeing as I had a well known charity which was quite successful anyway I advised them to give the money to a smaller charity !
The group discussion required you working together and deciding which is the most important thing considered by our customers - we had to put them from one to ten.
Well, I hope this helps - it may be a bit of the dark age stuff but I imagine the backbone of it would be similiar.
Dashing off to bed to get a much needed kip !!
Take Care and Good Luck once again,
Much Love
BY Lady
..........would you like something from the trolley, sir ?