I worked for Britannia for 6 years and loved every minute of it. I firmly do believe majority of Britannia's criteria is personality and being thoughtful of others. Never start a sentence with "I think we should" or say " No" to anyone else's idea's . With the group stuff always listen and you could say " thats a good idea Jane we could also try ..........." Refer to passengers as Customers and talk about going that extra mile. Britannia are a great company I regret leaving. The trips are good ,the hotels are fantastic and the allowances are the best in the charter market. You still have to do the crusty night PFO occasionally but then you appreciate your trips more. Good luck I really hope you get it, the maths test is tough brush up on your long division and multipling long numbers. Also wear a skirt and tie your hair back clean your shoes and paint your nails. Above all smile remember someones name if they tell you and use it.
