PPRuNe Forums - View Single Post

25th Jul 2011, 01:57

#254 (permalink)

slim

Join Date: Jun 2001

Location: Sydney, Australia

Posts: 78

Likes: 0

Received 0 Likes on 0 Posts

Spanner, (1) CSM's have been encouraged to report any 'non-standard PA's' from the flight deck to help the company manage 'customer recovery' should a complaint be made. (2) Definately not.

Reply