Funny how Ken expects to "waste his bandwidth" having his say, but he recommends that others don't waste theirs having their say. Why is that Ken? You don't place any value in others opinions? Gee, sounds just like Qantas management, doesn't it? "We talk - you listen". Well, unlucky for you and your Qantas executives, because we are going to have our say - and you ARE GOING TO LISTEN!
Simple as this, Ken. It states quite clearly in the Qantas FAM (if you really are a management tool, then you should be aware of this - maybe you should do your job and take some time to read it...!), that Qantas pilots are EXPECTED to make PA's. So why then would you suggest that they are only paid to fly the aircraft? Well, thats not true is it? If we just did that, and paid no attention to customer service, then that could be considered to be "industrial action", couldn't it?
No Ken, I think it better that we comply with the FAM, and pay PARTICULAR attention to customer service. We should ENSURE that our customers KNOW THE FULL STORY.
You are a fool, Ken. Go away, because frankly, most on this site value your opinion about as much as you value theirs. Which aint much.
Last edited by balance; 19th Jul 2011 at 08:53.