I'm sorry Ken, but I have to disagree.
I too received the e-mail as I am a QF infrequent flyer. Upon reading it the very first thought I had was that AJ was indirectly saying that QF was taking a safe approach by not flying, with the implication that DJ and NZ specifically were not.
If it was meant as a general statement with no implied dig at Air NZ or Virgin etc then there would have been no specific airlines mentioned.
Yes, the pax are confused. However, QF's reasons could have been put clearly and succinctly with no reference to anyone else. Simply state "we are not flying for these reasons. We make our own decisions based on bla bla bla. We will keep you informed."What AJ in essence said is that QF is taking the safe approach and NZ, DJ etc are not!
Of course the QF spokseman has to say
'No-one at Qantas, including Alan Joyce, has said or implied at any point that other airlines are operating unsafely.
as it would be VERY poor form for one highly respected carrier to accuse another of taking a cavalier attutide towards safety and passengers lives!
