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Old 7th Jun 2011, 18:10
  #1172 (permalink)  
eu01
 
Join Date: Aug 2006
Location: Europe
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still 77+ million people a year across Europe do not seem to have
many problems using this airline........or its website
Well, would 10 million pax more make a difference? Speaking of euros and pounds, probably yes. Every penny counts, they say.

No problems with the website? I wonder how many customers are being discouraged every year by repeatedly emerging "your session has been locked". Thousands? Millions? In terms of money, what sum is being lost ("never again" etc.)?
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