We have been accused of being ‘Mentalists’ but I believe the reality is we are passionate, emotional people. It’s why we were recruited. Unlike other careers, being Cabin Crew becomes part of our self identity. Attacks by the media and events such as the ‘wailing wall’ debacle felt to me like an attack on the Company I love too. It was personal. The dispute got personal. I am sure it will be studied in the future and I hope the lessons it produces will help Unions and Companies have more productive relationships, as the toxic fall out of a prolonged industrial dispute is very damaging to both individuals and businesses.
An excellent post! This dispute has been so divisive, and we have all become entrenched in our opinions to some degree or other. I had been rather pessimistic about the pace of reconciliation on all sides, but you have just half filled my glass! Cheers!!