Originally Posted by
fruitbat
Hula
I'm sure it's just the way you wrote it, but the Senior Manager on board any BA aircraft is the Captain. He is ultimately responsible for everything on the aircraft including the cabin service. He delegates that responsibilty to the CSD on the day.
The Senior CABIN CREW manger on the day is the CSD. The Senior overall manager is indeed the Captain.
It is not a difficult concept - Bill Francis Senior cabin crew manager, Keith Williams his manager ( in effect).
Voila
