PPRuNe Forums - View Single Post - BA CC industrial relations (current airline staff only)
Old 8th May 2011, 10:01
  #4037 (permalink)  
prism
 
Join Date: Mar 2011
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As do you Betty.

Betty you also arent aware that the CSD is no longer on the trolly. They are now in the Galley and released back to talking to the Prems / Gold cards etc. This move was made about 4 months ago. We try and take the meal order, assist with the first trolley and then move to the galley so we can trouble shoot, the captain knows where we are and can disengage where necessary to talk to our premium customers be they in First, U/Deck , Club or traveller. This was in reaction to premium customer feed back. It has changed again.
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