It's not a matter of creating inter-fleet rivalry Prism, it's about getting legacy crew to raise their game. As you said, the bonus targets now require consistency, something which has been lacking in cabin service for a decade. We've all experienced; when legacy crew are good they are unbeatable, but you just don't know if you're going to get a good crew or a bad one any given flight. Mixed Fleet are scoring consistently higher. This should not come as a surprise as Qantas experienced the very same when they opened their London base. Nor should that fact detract from the efforts and merits of the good legacy crew. However the consistency issues on board the aircraft are down to the crew on the day, and that may be partly due to weak (or zero) performance management by IFCE. It will be the crew dragging down legacy fleets scores which will need to be addressed this coming year.