It is his conciliatory style and manner that is different and a better way of working.
I am sure he will come out with, an outcome that WW will be happy with; I just personally feel he has a totally different style to WW and I personally feel it is a good change and for the better.
I have never agreed with the way Bassa have handled this dispute but I don't believe it was handled well by BA either.
I agree with Ottergirl that Bassa have gained nothing and in fact have lost a lot more than, had they negotiated in good faith in the first place.
I am however very hopeful by this announcement.