"Offering services they dont need to"
Well, if I check in for a FR flight with suitcase, then the assuption is that, as part of the "contract", I aswell as my suitcase gets delivered timely to the right distination at the same time.
If FR breaks the contract (ie misplace/leave behind my suitcase) I should be compensated. Compensation being they rejoin me and suitcase. Afterall They broke a contract not I.
Last edited by Hogg; 19th Sep 2002 at 15:33.