"These same people who complain would be quick enough to get a claim in if anything happened to them! "
Yes it was Thursday and I agree that we have a claims culture in the UK if anyone got hurt at the airport but come on, this is supposed to be an international airport handling dozens of movements every hour and a bit of wind causes chaos - no excuse whatsoever. I travel all over the world and have never come across such a situation. 3 out of 5 arrivals that I have experienced onto stand 9 in the past year have resulted in some form of delay. Just gives a very poor first impression for arriving passengers.