CRM IS
- A comprehensive system for improving crew performance
- A process addressing the entire crew and other related staff
- A system that can be extended to all forms of air crew training
- A concentration on crew member attitudes and behaviors and their impact on safety
- An opportunity for individuals to examine their behavior and make individual decisions on how to improve cockpit teamwork
- A utilization of the crew as the unit of training
- Active participation training that focuses on safety improvement
- Is self-convincing
Reading that one almost gets the impression that the authors think that CRM is an SMS but implemented simply with training.
No wonder CRM has stalled.