As for the "manager" - 40 hours is bullocks. Try an min of 50 hours + and on 2,000 e-mail's 24/7, 7 days a week with a tonne of stress...
The "managers" and other staff are working under tougher conditions, with fewer resources to support the greater workload, whilst living in fear of job losses all the time...
How many pilots have been made redundant?
And yes, "managers" and below, conditions have also "eroded" over the years - and that is the reality...