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Old 19th Mar 2011, 05:47
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AlphaLord
 
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The Cost Of Employee Disengagement and Qantas' Future

Each employee of Qantas is an advertiser.Advertisng the good or bad aspects of the airline at BBQs,dinner parties or in conversations with potential pasengers in other venues.The last seven or eight years these conversations would have been negative.
Each employee can also contibute or not contribute to the profit or cost saving of the business.Perhaps a pilot may decide to have his/her uniform drycleaned after every trip or perhaps after every second trip.Use transport or not.Uplift extra fuel or not.The list is endless when applied to all employees.
Then there are those employees who are so disengaged that they want to damage or sabotage the business.Loading viruses into computers,theft or dliberately breaking equipment so as to impair sytems or protocols.
It is difficult to understand why an employer would so antagonize the workforce that these events would occur.
Qantas seems hell bent on doing so.If this antagonism was intended to force employees to resign then Qantas management have failed.If antagonism and fear is intended to intimidate the workforce then Qantas managment have failed.The vast majority of Qantas employees are not fearful but just plain pissed off.The attrition rate is still low.Employees want to stay to "see the bastards off"
The current pilot EBA negotiations and the senate review do not augur well for management.Passengers are expressing their annoyance by flying with other airlines.Qantas market share is shrinking rapidly.
What is the end game?Run the airline into the ground and into administration.Offer all employees their old jobs back at reduced remuneration and conditions.In so doing rid the airline of its legacy wages and conditions.
Qantas has off shore bases for its Cabin Crew,job sharing for office workers and partime in place for others.Qantas has reduced its wages bill by some 18% over the last seven years and still management is not satisfied.
Management has not been clever with the revenue base.Instead it has chosen to attack wages.The easiest of options.But not one senior executive has had their wages reduced.In fact their sense of entitlement has seen executive remuneration increase dramatically.
The demise of Qantas is an indictment of the apathetic government and a complicit ineffective media.
What will be the outcome of the senate review?
Wiil the government take notice when the airline needs to be bailed out using taxpayers dollars.
Apart from the long suffering passengers and employees does anyone really care?

Last edited by AlphaLord; 19th Mar 2011 at 08:14.
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