PPRuNe Forums - View Single Post - BA Cityflyer
Thread: BA Cityflyer
View Single Post
Old 16th Mar 2011, 23:19
  #1155 (permalink)  
WHBM
 
Join Date: Oct 2002
Location: London UK
Posts: 7,671
Likes: 0
Received 26 Likes on 21 Posts
Originally Posted by pwalhx
I am not sure why people are so desperate for a drink and food on such a short flight. It really isnt needed. Trouble is people have grown to expect them rather than think do I really need or want.
Possibly you don't travel on business.

Flight outwards at 0800, return at 1900.

What this really means is up at 0530, out of house (quietly please) by 0600 before the family are up, 1 hour drive to airport, get delayed, arrive 0715, check-in and security, into lounge at 0740 just as pax being called to gate.

Arrive 1000 local (one hour time change), storm out of airport into taxi to office, get there 1050. Everyone else sat round meeting table and we're off by 1100.

"A late start so we'll work through lunch".

Try to finish for 1700 but too many last second things not discussed. Taxi sat waiting outside. Away at 1715 into evening rush hour. Finally arrive airport 1810. Long security queue, to gate at 1840 just as pax being called.

Land back at 1900 local. Into car, pay fortune at car park exit, 1 hour home, pull up at 2030. Family have eaten. Dishes in dishwasher.

Now where was there a chance in all that for a bite to eat, a pleasant drink, ec. That's right - in the plane.

Seriously, all, this is the market that makes up your core business. Can you see why in-flight catering makes one prefer a carrier that provides it ? Or why we despair when people, particularly airline beancounters, say it "isn't needed".
WHBM is online now