hello fly1-to-5. Alas
not on the recent, in all other respects most satisfactory, LHR-DEL-LHR, 747 out / 777 back on which I was a (full fare paying....) WT+ Pax and, before anyone asks yes: I am current Airline Crew so qualified to post.
My annual trip, in Prem Econ, to the S.Hemisphere is normally on the VS competition. Now of course I didn't choose them for that reason (actually their ff programme is greatly superior so if one doesn't need truly World Wide coverage then it is a no-brainer) but one does get, inter alia, the Hot Towel served - like everything else - with a Smiley face. Theres a clue.