Having read much about New Fleet, I thought it worth a comment. I have just flown as passenger in Club World to Denver. I was impressed by the bright smiling faces and very smart uniform standards. Throughout the service was impecable. Only one crew member had former BA service experience, the remainder from airlines such as Aer Lingus and Easyjet. I am not saying ww would not have been as good but it could not have been better. Maybe BA are doing some things right.
