VIProds,
I presume there has been no update on Benson finding and returing the items that Alec lent them - or no doubt you would have told us?
Given that this matter was first brought to the attention of Benson staff on 9 Dec 2010, some 49 days ago, even allowing for the Christmas break I would hardly say that Benson appear to be pulling out all the stops on this one....
Of course if there have been developments not mentioned on this thread?