The reality is that if British Airways cannot communicate effectively with its own employees and an ex employee has some svengali type of hold over them, then the company needs to take some swift action to correct this.
Whilst others on this thread seem to place all the blame in this dispute on one branch of Unite (and CC89 has not exactly covered itself in glory recently), I believe that British Airways cannot escape some serious questions.
I do agree with you this. I wonder how much of this is due to recent actions by management, WW's leadership style and frustrations over product cuts/failures or whether it is a symptom of something that has been festering for decades over the way a very large, remote and mobile workforce has been managed with the company allowing BASSA to step into a void left by the company.