Good literature on CRM?
I'm about to take on an MCC/JOC course (the Airline Qualification Course at CTC to be more specific), and would like to prepare as well as I can. I have no experience in the multi crew environment and none with regards to CRM.
Is there any good introductory literature (or webpages) out there that can prepare me a bit to the aspects of the above? I am mostly concerned with the human factors, the CRM, than the Jet-stuff but any information on both would much appreciated. I have been looking around but haven't found what I am looking for.
Thanks..