Perhaps the really nice people who work in the UPO should be reminded that they work for the same side and that the money that is being claimed is not actually theirs and comes from somone elses wallet. Have you ever seen a poor supply officer or one who doesn't get what they are entitled to? They're always at the front of the queue for jollies and adventurous training while those at the sharp end can't have the time off. And when you do have a problem it isn't their fault and it takes 3 months to sort out at least.