Originally Posted by
MissM
Hot towels is an issue which couldn't even be bothered to be mentioned by BA at a meeting with BASSA. That's why the union has advised us since not to deliver it. We are not against service improvement. But, BA need to begin consulting us. If BA had been bothered to mention and discuss it with our union I think you would have found it to be delivered on our flights.
Absolute rubbish! BA held a number of trials on product changes required in WT+ these visited such exotic places as BKK, LAX, SIN, NRT accompanied by reps from BASSA/AmicusCC89 (I don't think they trialled BOM). The end result was the insistance by BASSA that it required an extra crew member, BA refused and Hot Towelgate was born in the tiny minds of BASSA
