Originally Posted by
Cameronian
Hi again Mike. I completely uninstalled ZoneAlarm (entirely unapplied toolbar first) and activated the Windows firewall. I'm sorry to say that within fifteen minutes the mouse was doing exactly the same as under ZoneAlarm.
One thing that I hadn't posted was that before making this change I noticed that on occasions, while the mouse worked apparently correctly within the page in use, it completely failed to have any effect if any button on the taskbar (including "Start") was clicked. When returned to the page in use, it went back to working correctly once more.
Because I am unsure whether or not my Spanish "Telefónica" (national telephone company) router includes a hardware firewall or not, I would feel more comfortable (rightly or wrongly) reinstalling ZoneAlarm once again and deactivating the apparently one-way Windows firewall, even though I imagine that ZoneAlarm will have to begin its education process afresh. Don't hesitate to tell me if I am mistaken.
Sorry to hear it didn't work. I would suggest your next port of call would be to create a new profile on your PC and see if it does the same in that. If it does, then a rebuild would be in order.
As regards the firewall, assuming your Telefonica 'device' contains the word 'router' in it's declaration and you're not using cable, then you'll be using a private IP address anyway (courtesy of NAT), and as such nigh on immune to hacking from outside. I wouldn't worry until you get to the bottom of the troubleshooting, unless it's a laptop and you wish to take it elsewhere. For what it's worth i've used the Windows Firewall myself and for all of my customers (i'm an IT Director for an IT support company) for the last umpteen years (since it was launched) and not had ANY reasons to have any other firewall. Besides, i'd say it's 50/50 that you'd need to rebuild the laptop to get rid of the issue, so it could easily wait until then.
Hope that helps
