As a mere passenger, what puts me off Ryanair is
(a) the add-on and add-on and add-on of the fares, I like the idea of giving me th maximum and then deleting, that would help
(b) the fact that they appear to leave you stranded if a flight is cancelled.
My choice would be going with Jet2 over he same route, even if Jet2 were more expensive.
To me, Ryanair are the TalkTalk of the airlines. Some like their cheapness, others suffer their service. Am I wrong??