Had my first ever flying lesson with BAFC, way back in 1990, was an apprentice BA engineer at the time. Things inevitably change over time but my memories of the experience are;
1. Miserable instructor
2. Miserable instructor who turned up 10 minutes late without apology.
3. Miserable instructor who turned up wearing shorts and trainers and a T shirt with stains on it.
4. Admin staff with an attitude of complete indifference.
5. Paying £45 for a 30 minute "trial" lesson, not at all cheap....and it certainly was a trial.....
Never went back. Went to the States instead where I received friendly, professional flight instruction!!