World class ATC. NATS are generally regarded as one of the top players. And by 2013 there'll be a brand new control tower to replace the ageing one. That's not cheap.
Unlike our friends in Spain these are not only considered to be some of the best (especially those working within the London area!) and duly act as professional as possible.
That's a good investment, whereabouts are they building?
Agreed - even Newcastle has a state of the art facility - we need one soon.